Refund Policy of The Advertek

We offer refunds for certain products and services, subject to the following terms and conditions:

• • Digital Products and Services: We offer a 14-day refund policy for digital products and services, such as online courses, e-books, and webinars, only if they are not delivered as promised. To be eligible for a refund, you must request it within 14 days of purchase and provide evidence that the product or service was not delivered as promised.
• • Physical Products: We offer refunds for physical products, such as books and merchandise, only if they are defective or damaged upon receipt. Please contact us within 14 days of receiving the product to initiate the refund process. We may require you to return the product before issuing the refund.
• • Services: We offer refunds for services, such as coaching and counseling, only if they are not delivered as promised. Please contact us within 14 days of the service delivery to initiate the refund process. We may require you to provide evidence that the service was not delivered as promised.

Exceptions

We reserve the right to refuse or limit refunds in the following circumstances:

• • Products or services that have been used, altered, or damaged by the customer
• • Products or services that were purchased on sale or at a discounted price
• • Products or services that were delivered digitally and have been downloaded or accessed by the customer
• • Services that have been fully or partially delivered, and the customer has not raised any issues or concerns during the delivery process

How to Request a Refund

To request a refund, please contact us at the provided contact information on our website, specifying the reason for the request and providing any necessary documentation or evidence. We will review your request and respond to you as soon as possible.

Changes to Our Refund Policy

We may update this Refund Policy from time to time. We will post any changes to our website, so please check back periodically for updates.

If you have any questions or concerns regarding our Refund Policy, please contact us at the provided contact information on our website.